Self-Service Kiosk Innovation : Colombian Partner’s Visit – On May 27, 2025, a significant event unfolded at Top One Tech’s factory in China, marking a key moment for both companies involved. A leading Colombian tech company known for its pioneering kiosk solutions, visit to Top One Tech with the intention of deepening their business relationship and exploring advanced opportunities in the self-service kiosk sector.
During this visit, both companies exchanged valuable insights into their operations, showcasing their technological strengths, understanding of market trends, and the potential for collaborative growth. As self-service kiosks continue to transform industries globally, including healthcare, finance, transportation, and retail, this visit helped set the stage for innovative projects that could further elevate the customer experience in key sectors. By merging the expertise of Top One Tech in hardware production and The Colombian Customer Company experience in software and kiosk deployment, the partnership promises to shape the future of interactive kiosk technology.
A Guided Factory Tour: Where Ideas Take Shape
Precision Metalworks and Sheet Fabrication
The visit commenced with a tour of Top One Tech’s precision sheet metal factory, which is crucial for the production of robust kiosk enclosures. This area forms the backbone of our company’s manufacturing process, where advanced equipment is employed to produce durable parts that can withstand the daily wear and tear in busy environments. The facility is equipped with state-of-the-art machinery, including:
-
Laser cutting machines for precise material cutting,
-
CNC bending machines to shape metal components accurately,
-
Laser welding machines that allow for strong and clean welds, and
-
Laser dotting machines for additional functionality and markings.
Each machine and tool in our factory is designed to ensure the highest quality and consistency in production. Top One Tech produces over 50 different sheet metal parts daily, many of which are used in self-service kiosks, payment terminals, and digital signage systems. This large-scale capability allows Top One Tech to meet the varying needs of clients in industries like automotive, healthcare, and hospitality. The BYD partnership serves as a testament to Top One Tech’s reliability. Our company supplies sheet metal parts and racks to support the production of cutting-edge electric vehicles.
Our facility also includes clean-room environments, such as 100-level dust-free workshops, that ensure a controlled and contamination-free production area for sensitive components, especially those used in medical or high-precision applications like kiosks.
Touch Display and Self-Service Kiosk Assembly
The second floor of our facility is dedicated to the production of touch displays and self-service kiosk assembly. This area is vital for Top One Tech’s competitive edge. It focuses on the development and testing of interactive displays that power various self-service solutions. Visitors had the opportunity to see how the company manufactures touch displays ranging from 7 to 55 inches. It is tailored for a wide range of uses including:
-
Touchscreen monitors for digital signage,
-
Interactive kiosks for retail,
-
Self-service ticketing terminals in transport hubs,
-
Healthcare kiosks for patient check-ins and information retrieval.
In addition to these sizes, Top One Tech offers customizable display solutions in terms of size, resolution, and form factor to suit specific customer needs. Whether the kiosk is required for outdoor use, such as wayfinding kiosks in malls, or for 24/7 operation in high-traffic public areas, Top One Tech ensures that our displays are engineered for durability and consistent performance. Our company also ensures that our touch displays have a long lifespan. It is typically ranging from 30,000 to 50,000 hours of continuous operation, ensuring that the kiosks remain reliable for years.
The assembly area also features an impressive lineup of customized self-service kiosks already in production, including:
-
RFID medical consumables cabinets for healthcare facilities,
-
Self-service report printers used in hospitals for patient information,
-
Self-service book return machines in libraries,
-
Self-service coffee machines for quick-service restaurants or cafes.
We design each kiosk to meet the specific requirements of our clients, offering options for software integration, hardware customization, and user experience design.
Corporate Presentation: Building on Innovation and Expertise
Top One Tech’s Strengths and Capabilities
In the following session, Top One Tech’s CEO, Wade Li, delivered an extensive corporate presentation. He is outlining the company’s mission and capabilities. With almost 20 years of experience in the touch display industry and 15 years of international export experience, Top One Tech has firmly established ourself as a leader in interactive display technologies. Our company’s success lies not only in our manufacturing excellence but also in our research and development (R&D) capabilities.
More than 30% of Top One Tech’s 200 employees work in R&D, ensuring continuous innovation across product lines. This focus on R&D has allowed Top One Tech to offer a range of differentiated, customized solutions for clients worldwide. It is enabling us to deliver small-batch productions and highly specialized kiosk systems for niche markets.
Our company have diverse product certifications, such as CE, FCC, UL, BIS, and RoHS. It demonstrates our commitment to meeting global standards of safety, quality, and environmental responsibility. These certifications enable our company to serve various industries, including banking, gaming, healthcare, and transportation, among others.
Additionally, Top One Tech specializes in a variety of display types, such as capacitive touch screens, infrared touch screens, and surface acoustic wave touch screens. We are offering flexible solutions depending on customer needs. Industries where interactive engagement is critical particularly seek out our high-brightness touch displays and self-service all-in-one terminals.
A Colombian Innovation Leader
On the other side of the partnership, The Colombian Customer Company is a recognized leader in the self-service kiosk solutions industry, with an impressive portfolio that includes:
-
20,000+ kiosk installations,
-
5,000+ digital signage screens deployed globally.
Their expertise spans various industries, including education, healthcare, government, financial services, and public utilities. The company operates through three core divisions:
-
Self-Service Kiosks
-
Customer Flow Management
-
Digital Signage
With a strong focus on interactive communication and content design, The Colombian Customer Company has a deep understanding of how to bridge the gap between technology and human experience. They are offering solutions that deliver relevant, real-time content to end users. Their team of 180+ employees includes experts in hardware design, software development, and interactive communication. It is allowing them to offer tailored kiosk solutions that meet the specific needs of their clients.
In-Depth Product Discussion: Technical Synergy for Better Kiosks
Reliable Touch Technology and LCD Quality
During the meeting, both parties delved into the technical aspects of the touch display technology used in kiosks. Top One Tech’s LCD screens are industrial-grade, sourced from top suppliers like AUO, BOE, and LG. These screens are selected for their high stability, brightness, and long lifespan. It is critical for kiosks that need to perform reliably in high-traffic environments.
Additionally, the kiosks produced by Top One Tech are designed for 24/7 operational capability. This makes them ideal for environments that require continuous operation, such as airports, hospitals, and public transportation systems.
This level of technical sophistication ensures that each self-service kiosk not only meets client expectations. It will also exceeds them, delivering high-quality service and reliable performance over many years.
Self-Service Kiosk Innovation – Future Opportunities: A Foundation for Strategic Partnership
Self-Service Kiosk Innovation – Unified All-in-One Kiosk Solutions
As the discussion turned to future collaboration, both companies expressed excitement about developing Windows 11-based all-in-one kiosks. It would combine hardware, software, and ergonomic design into a single integrated system. This vision involves not only customizing kiosk designs based on specific client requirements. It is also ensuring that the system is both user-friendly and high-performance.
With a shared focus on quality, flexibility, and user experience, the companies have the potential to deliver cutting-edge kiosk solutions across a range of industries. They are offering a seamless user interface, powerful hardware integration, and future-proof software.
Self-Service Kiosk Innovation – Commitment to Quality and Customization
The Colombian Customer Company emphasized the importance of delivering high-quality kiosk solutions that align with their customer base’s need for dependability and performance. They are not just looking for manufacturers but long-term partners capable of offering customized solutions that meet the diverse needs of their clients. This shared commitment to quality and customization paves the way for deeper collaboration in the future.
Conclusion: A New Chapter in Kiosk Innovation
In conclusion, the visit from The Colombian Customer to Top One Tech signified the beginning of a promising partnership that promises to shape the future of self-service kiosks. Both companies share goals of innovation, quality, and customer satisfaction, and they are ready to set new industry standards and deliver interactive kiosks. Furthermore, it will redefine the way people engage with services across industries worldwide.
Finally, through continued collaboration, Top One Tech and The Colombian Customer Company aim to create reliable, user-centric kiosks that cater to an ever-evolving market.
Top One Tech can customize Self Service Kiosk specially designed for your application scenarios.
Contact us for further information :
Whatsapp/Call us at : +86 13631610695
Email : sales@toponetechmetal.com
See Also : Our Wide Range of Sheet Metal Products
Arabic
Dutch
French
German
Italian
Portuguese
Russian
Spanish